Privacy Policy

At K2 Shilajit & Nuts, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

1. Who We Are

K2 Shilajit & Nuts
Star Market, Chogomatamsara Khor, Skardu, 16100
Email: info@k2shilajitnuts.com
Call/WhatsApp: +92 328 7063451

2. Information We Collect

2.1 Personal Information

We may collect the following details when you interact with our website or customer support:

Name
Phone number
Email address
Delivery address
Order and payment details (handled securely by payment partners)
Messages shared through WhatsApp, email, or online forms

2.2 Automatically Collected Information

When you visit our website, we may automatically receive:

IP address
Device and browser type
Pages viewed
Time spent on our site
Cookie and tracking data

3. How We Use Your Information

We use your information only for legitimate business purposes, including:

Processing and delivering orders
Sending order confirmations and updates
Providing customer support
Responding to inquiries
Improving website performance and user experience
Sending promotional updates (only if you agree)
Ensuring website and transaction security

4. Sharing Your Information

We do not sell or trade your personal data.

Your information may only be shared with:

Delivery and logistics partners (to ship your order)
Payment processors (to complete secure transactions)
Technology and service providers (for website functionality)
Legal authorities if required by law

5. Cookies & Tracking

Our website may use cookies to enhance user experience, such as remembering preferences and analyzing website traffic.
You can disable cookies in your browser, though some features may not work properly.

6. Data Security

We take several steps to protect your information, including:

SSL-encrypted website
Secure payment processing
Limited access to customer data
Regular security checks

While we strive to protect all data, no online method is completely risk-free.

7. Your Rights

You may request to:

View the personal data we have about you
Update or correct your information
Request deletion of your data
Opt out of marketing messages

You can contact us anytime at: info@k2shilajitnuts.com

8. WhatsApp Communication

If you contact us on WhatsApp:

We may use the chat to provide support or share order updates
Conversations may be stored for service quality
We do not share WhatsApp data with third parties except for order processing

9. External Website Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are intended for individuals 18 years and older.
We do not knowingly collect information from minors.

11. Policy Updates

We may update this Privacy Policy when necessary.
All changes will be published here with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy, feel free to reach out: